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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aaron Cassada

Aaron Cassada

September 3, 2026

5  out of  5
rating by Aaron Cassada
"Ruth is helpful with answering questions and following up quickly. It's nice to speak with someone who can engage politely and professionally. Thanks, Ruth!"
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Nati Salgado

September 2, 2026

5  out of  5
rating by Nati Salgado
"Muy buen atención"
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Edith R Yerena

August 31, 2026

5  out of  5
rating by Edith R Yerena
"Muy satisfecha con la ayuda de Jessy, me ayudo a tener un seguro de vida y a explicarme todo lo que necesito para tenerla, aunque no es mucho, da más seguridad que te guíen y en tu idioma"
We responded:
"Edith-- thank you so much for recognizing Jessy's remarkable service! I am thrilled you chose Kevin Cooke - State Farm to handle your Life Insurance and Auto Insurance needs--Kevin. "
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Nathan McDonald

August 25, 2026

5  out of  5
rating by Nathan McDonald
"I stopped by a couple of days ago just to speak with a representative in office. I was fortunate enough to speak with Ruth. She was very knowledgeable, and polite during our conversation."
We responded:
"Nathan -- thanks so much for stopping in! I am thrilled you had a nice interaction with Ruth. Kevin "
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Nina Ha

August 25, 2026

5  out of  5
rating by Nina Ha
"Very Satisfied and comfortable to speaking with Ruth and everything is great. Thank you"
We responded:
"Nina -- thank you for choosing us for your home and auto insurance needs. I am thrilled Ruth made it easy--Kevin. "
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Miki

August 22, 2026

5  out of  5
rating by Miki
"Ruth was helpful, responsive and thorough. I really appreciated her help. Thank you."
We responded:
"Miki, thank you for the kind words and for recognizing Ruth's remarkable service! We appreciate you choosing Kevin Cooke - State Farm for home insurance, auto insurance, umbrella insurance and personal articles insurance policies. Kevin "
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Izaiyah Coleman

August 19, 2026

5  out of  5
rating by Izaiyah Coleman
"Kevin and his team are always extremely helpful and quick to respond to any inquiries!"
We responded:
"Izaiyah -- thanks so much for selecting us to take care of your renter's insurance needs in Chapel Hill. It is our pleasure to serve you and your insurance needs. Kevin. "
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Perri Kersh

August 17, 2026

5  out of  5
rating by Perri Kersh
"Great office! Always super helpful as soon as I call."
We responded:
"Perri-- thanks so much the find words! And thank you for allowing to take care of all your personal as well as business insurance needs! Kevin. "
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Frederick LaBarge

August 7, 2026

5  out of  5
rating by Frederick LaBarge
"Insurance check-up with Kevin. Informative and helpful visit. Kevin answered all my questions and provided some answers to questions I didn't know I had. No pressure."
We responded:
"Fritz- it was a pleasure to visit with you! Thank you for the kind words and for being a longtime Kevin Cooke-State Farm customer. Kevin."
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Cherri Smith

July 28, 2026

5  out of  5
rating by Cherri Smith
"I've had my car and home insurance with State Farm for decades, and Kevin Cooke is by far the best insurance agent I've ever had. He takes the time to explain all the details of each policy and offers advice on what is the most cost-effective way to get the best coverage possible. I highly recommend Kevin Cooke as an insurance agent."
We responded:
"Cherri -- thanks so much for the kind words and for visiting with me! It is my pleasure to take care of your home, auto and umbrella insurance needs. Kevin."
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Seth Benjamin

July 27, 2026

5  out of  5
rating by Seth Benjamin
"Super nice and helpful, check them out."
We responded:
"Seth -- thanks so much for taking the time recognize our remarkable customer service -- happy we were able to get Mason's renter's policy taken care of! Kevin. "
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Eboneé Roberson

July 23, 2026

5  out of  5
rating by Eboneé Roberson
"Kevin and his team have been my agents for a few years now and they never disappoint. They've been there for me through life insurance policy payout, to accident support, through same day car insurance. They've helped me in office, online, & over the phone and always solve my problems or provide insight on my many questions. I'm proud of my choice with State Farm & Kevin Cooke's team."
We responded:
"Ebonee--it is our pleasure to take care of all your insurance needs. Thank you for your recognition and kind works but most of all thank you for doing business with Kevin Cooke-State Farm. Best, Kevin. "
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Lynn Hill

July 10, 2026

5  out of  5
rating by Lynn Hill
"Kevin and team are fantastic! Highly recommend Kevin Cooke State Farm if you are in need of Auto insurance, home insurance or life insurance!"
We responded:
"Lynn -- you have been a Kevin Cooke - State Farm customer for years!! I appreciate you allowing us to take care of all your insurance needs--Kevin. "
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Akshay Sambandham

July 10, 2026

5  out of  5
rating by Akshay Sambandham
"Always available when I need support! Quick to help and fun to work with."
We responded:
"Akshay -- our pleasure! Thank you for choosing Kevin Cooke-State Farm for your renter's insurance needs--Kevin. "
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Randy Garris

July 9, 2026

4  out of  5
rating by Randy Garris
"I find the people at State Farm to be kind,courteous,and helpful,and those are the type of attributes that go a long ways in business."
We responded:
"Randy -- thank you so much! We appreciate the recognition and are thrilled you do your auto insurance business with Kevin Cooke-State Farm--Kevin. "
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Noemi H

June 18, 2026

5  out of  5
rating by Noemi H
"Customer for 3 years, Kevin’s office was easy to get a hold of and they quickly addressed any questions I had. Would recommend!"
We responded:
"Noemi -- thank you so much for choosing Kevin Cooke - State Farm and for recognizing our offices' remarkable customer service! Kevin. "
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James Green

June 17, 2026

5  out of  5
rating by James Green
"Our son attends UNC Chapel Hill and needed renter’s insurance. Our prior insurance company did not offer it. We live in a different part of NC so I was looking for an insurance agent in Chapel Hill who could help me remotely. I found Kevin Cooke and worked with his representative Ruth. Ruth and the Kevin Cooke agency have been extremely helpful and very easy to work with. Whether by phone, email or text I received great service. I’m even considering moving our other insurance coverage to State Farm thanks to the great service I have received from Kevin Cooke’s office. If you need insurance your first call should be to Kevin Cooke!"
We responded:
"Thank you, James. I am thrilled Ruth delivered such good service and that State Farm provides great insurance rates for your needs! Kevin. "
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Angana Mukherjee

May 26, 2026

5  out of  5
rating by Angana Mukherjee
"I had a great experience with Kevin Cooke’s office. Ruth provided outstanding customer service, she was responsive, knowledgeable, and made the entire process easy and stress-free. I truly appreciate the support and would definitely recommend Kevin Cooke’s office to anyone looking for reliable insurance services."
We responded:
"Hi Angana -- thrilled you thought so highly of your interaction with Ruth!! We appreciate your business and are grateful you chose Kevin Cooke State Farm for your local insurance needs--Kevin. "
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RPW Personal

May 24, 2026

5  out of  5
rating by RPW Personal
"I’m writing to express my complete satisfaction with the way Kevin Cooke and his colleagues at State Farm handled a recent automobile claim for us. Another driver ran a red light, struck my vehicle on the driver’s side, and totaled the car. Fortunately, the airbags deployed and I walked away without injury.

What stood out most was the outstanding support we received from Kevin’s office from the very beginning. Even though the accident occurred late on a Saturday afternoon, they were immediately responsive and extremely helpful. Kevin skillfully guided me through the claims process, helped facilitate communication with the appropriate people at State Farm, and proactively arranged alternative transportation through Enterprise.

Throughout the entire process, Kevin was consistently professional, responsive, and supportive, especially in replying promptly to my emails and questions. His attention and personal involvement reinforced for me that choosing Kevin Cooke and State Farm for our automobile insurance was absolutely the right decision.

I highly recommend Kevin Cooke to anyone looking for an insurance representative who is knowledgeable, responsive, and genuinely committed to helping his clients."
We responded:
"Rick -- we are so grateful for your entire household of insurance products with Kevin Cooke State Farm! I appreciate you taking the time to recognize our team--Kevin. "
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Pankaj Sharma

May 12, 2026

5  out of  5
rating by Pankaj Sharma
"It was great dealing with Jessy Sanchez-Aguirrre. He helped me with multiple options and provided what exactly I was looking for. Highly recommend him and the agency for Auto and Home Insurance. Thanks!"
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KGC

May 9, 2026

5  out of  5
rating by KGC
"I called Kevin’s State Farm office to get quotes for auto, home and Umbrella insurance. Jessy answered the phone and he has been very responsive in providing reasonable quotes for coverage requested. iThe fact that I have an office I can call at any time during the day to immediately get a real person to ask about my insurance is very valuable to me and I hope that will not change. I hate dealing with AI.

In couple of days, I signed up with State Farm and I am very happy about my decision. I wholeheartedly recommend Kevin’s State Farm agency."
We responded:
"KGC -- thank you for choosing Kevin Cooke State Farm for your portfolio of insurance needs!! Thank you for recognizing Jessy's remarkable customer service--Kevin. "
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Z_Z

April 30, 2026

5  out of  5
rating by Z_Z
"Ruth Dye is the friendliest, more informative lady ever. She's the best- hands down!"
We responded:
"Z_Z thanks so much for the recognition of Ruth's remarkable service! I am thrilled you chose Kevin Cooke State Farm for your local insurance needs--Kevin."
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Jenna Halenda

April 29, 2026

5  out of  5
rating by Jenna Halenda
"Ruth was super friendly and helped me promptly and efficiently!🤩"
We responded:
"Hi Jenna -- thanks so much for your recognition of Ruth's remarkable service! We are thrilled you chose Kevin Cooke State Farm for your renter's insurance needs! Best, Kevin. "
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Jeffrey Solis

April 13, 2026

5  out of  5
rating by Jeffrey Solis
"Prompt responses! I have been with Kevin and his team for a while and it has been a great experience."
We responded:
"Jeff- thanks so very much for the kind words! Happy you chose Kevin Cooke State Farm for your auto insurance needs--Kevin. "
Profile photo of Sarah Stribling

Sarah Stribling

March 25, 2026

5  out of  5
rating by Sarah Stribling
"Kevin and his team were so friendly and easy to work with! When I made a mistake on my end, they quickly fixed it and got me the necessary documentation. They were very fast and professional, I highly recommend using them for your insurance needs!"
We responded:
"Sarah— thank you for choosing us for your insurance needs! I am thrilled we were able to deliver remarkable service while getting you the documents you needed timely—Kevin "